Effective Date: October 2, 2026
Washington Custom Painting and Remodeling respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use customremodelingandpainting.com, submit a form, request an estimate, communicate with us, or use our painting and remodeling services.
Our services include exterior painting, interior remodeling, bathroom remodeling, cabinet refinishing, and related services in Bellevue, Seattle, Sammamish, Ballard, and surrounding areas.
We may collect information that you voluntarily provide when you contact us, request an estimate, schedule an appointment, or communicate with us, including:
Name
Phone number
Email address
Property location
Requested service
Project details and messages
Preferred project timeline
Appointment or estimate information
Information submitted through contact, estimate, or service forms
SMS communication preferences and consent information
Technical information such as IP address, browser type, device type, operating system, and website activity
Please do not submit sensitive personal information through our website contact forms unless specifically requested.
We may use the information we collect to:
Respond to inquiries and estimate requests
Contact you about your requested project
Schedule consultations, estimates, appointments, or services
Provide painting, remodeling, and cabinet refinishing services
Communicate project updates
Provide customer support
Respond to questions and requests
Send service-related communications
Send promotional communications when you have provided the appropriate consent
Improve our website, services, and customer experience
Maintain website and information security
Maintain business records
Comply with applicable legal obligations
We will not use your information for unrelated purposes without appropriate notice or permission.
If you voluntarily provide your mobile phone number and separately choose to opt in to SMS communications, Washington Custom Painting and Remodeling may send text messages based on the type of SMS consent you provide.
Service SMS may include communications about:
Estimates
Appointments
Project updates
Customer support
Other communications related to services you have requested
Marketing SMS may include promotional communications about:
Special offers
Discounts
Painting services
Remodeling services
Cabinet refinishing and related services
SMS consent is optional and is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
SMS consent is collected through our website forms using separate, optional SMS consent checkboxes. You are not required to select either SMS option to submit a contact or service request.
By selecting an SMS consent checkbox, you confirm that you want to receive the applicable type of text messages from Washington Custom Painting and Remodeling at the mobile number you provide.
Your consent applies only to the type of SMS communications described in the applicable consent language. You may withdraw your consent at any time.
You may opt out of SMS communications at any time by replying STOP to a text message.
After you send STOP, you will receive a confirmation message, and no further SMS messages will be sent through the applicable messaging program unless you opt in again.
For assistance with SMS communications, reply HELP or contact us directly using the phone number or email address listed below.
You may also contact us to request that your contact information be removed from applicable non-essential communications.
Message frequency varies depending on the type of communication and your interactions with Washington Custom Painting and Remodeling.
Message and data rates may apply depending on your mobile carrier and wireless plan. Washington Custom Painting and Remodeling is not responsible for charges imposed by your mobile carrier.
SMS consent is not required to request an estimate, schedule an appointment, purchase services, or otherwise do business with us.
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor activity, analyze website performance, and improve our services.
These technologies may collect information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
General geographic information
Website interactions and usage information
You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
We may share information with trusted service providers that assist us with:
Website hosting and maintenance
Form processing
Customer communications
SMS communications
Scheduling
Business operations
Analytics
Customer support
Information security
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, users, or website.
We do not sell your personal information.
Mobile information is not shared with third parties or affiliates for their marketing purposes. SMS opt-in data and SMS consent records are excluded from the other categories of data sharing described in this section and are not shared with third parties or affiliates for their marketing purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and communication preferences from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries
Provide requested services
Maintain customer and business records
Process estimates and appointments
Manage project communications
Resolve disputes
Comply with legal and regulatory requirements
Protect our legitimate business interests
SMS consent and opt-out information may be retained as necessary to document consent preferences and honor your communication choices.
Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the right to request:
Access to certain personal information
Correction of inaccurate information
Deletion of certain personal information
Information about how your information is used
Unsubscribe or opt-out from certain communications
You may also withdraw SMS consent at any time by replying STOP to an SMS message or contacting us directly.
To submit a privacy request or ask questions about your information, please contact us using the information below.
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the applicable privacy policy before providing personal information to any third-party website or service.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, please contact us so that we can review the information and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes to our services, website, communication practices, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, your personal information, SMS communications, or your communication preferences, please contact us:
Washington Custom Painting and Remodeling
Bellevue, Washington
Phone: 425-289-6776
Email: wacustomremodels@gmail.com
SMS Support: Reply HELP to an SMS message or contact us using the phone or email above.
SMS Opt-Out: Reply STOP to any SMS message to opt out.